At AK Appliance Repair Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or contact us for appliance repair services.
1. Information We Collect
When you contact AK Services through our website, phone, or WhatsApp, we may collect certain personal information such as:
- Name
- Phone number
- Email address
- Address or service location
- Details about the appliance service request
This information is collected only to provide better service and communication with our customers.
2. How We Use Your Information
The information collected may be used for the following purposes:
- To respond to your service inquiries
- To schedule appliance repair services
- To communicate service updates or confirmations
- To improve our customer service and support
- To maintain service records for future reference
We only use your information for legitimate service-related purposes.
3. Information Protection
AK Services takes reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your information is stored securely and is only accessible to authorized personnel involved in providing services.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with technicians or service staff when necessary to complete the requested service.
5. Cookies and Website Data
Our website may use basic cookies or analytics tools to understand how visitors use the website and improve user experience. These cookies do not collect sensitive personal information.
6. Third-Party Links
Our website may contain links to third-party websites. AK Services is not responsible for the privacy practices or content of those external websites.
7. Changes to Privacy Policy
AK Services reserves the right to update or modify this Privacy Policy at any time. Any changes will be updated on this page.
8. Customer Consent
By using our website or contacting us for services, you agree to the collection and use of information in accordance with this Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact AK Services through the phone number or WhatsApp provided on our website.